Order Tracking Misdesign
I ordered 1180 prints from Wal-Mart’s photo center a couple of days ago (two different pictures, which will be going in some Christmas mailings), and paid for expedited shipping, so they were supposed to arrive today. Wal-Mart shipped them yesterday, sending me an E-Mail saying so, and that they were expected to arrive today. They didn’t. Or, at least, haven’t, and I’d be a little surprised if FedEx makes another delivery tonight given that it’s 9:45pm as I’m writing this.
The tracking number that Wal-Mart gave me in the shipping confirmation E-Mail doesn’t work at FedEx (which is the company listed as the carrier in the E-Mail). Neither does searching by reference number using the tracking number, invoice number, or order number.
So, I clicked on the online tracking link that was in the E-Mail.
Someone might want to communicate to the designers of that page that it’s not necessary to list the order status for each of the pictures individually.
